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Privacy Policy

ZAFCO Group Holding and its affiliates (collectively, “ZAFCO Group”) respect your privacy and value the trust of our associates, customers, vendors, partners, and all individuals with whom we engage. We are committed to handling personal data (as defined below) responsibly and in compliance with applicable data protection laws in the regions where we operate.

This Privacy Policy applies whenever you access or use our websites, applications, digital platforms, or participate in any events or services that reference or link to this Privacy Policy (collectively, the “Services”). Additional privacy terms or notices may apply for specific Services or interactions with us, and such terms will supplement this Privacy Policy where relevant.

Regardless of the branding on any website or platform, the ZAFCO Group affiliate responsible for managing the specific Service, as identified on that platform, will be the primary controller of the personal data you provide or that is collected through the Service. You may contact us for any data-related concerns using the information provided below.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our Services, as well as the rights and choices you have in relation to your data.

By using our Services, you acknowledge and agree to the collection and use of your personal data in accordance with this Privacy Policy. Unless otherwise defined here, the terms used in this Privacy Policy have the same meaning as in our Terms and Conditions available at www.zafco.com.

Information Collection and Use

ZAFCO Group Holding (“ZAFCO Group,” “we,” “our,” or “us”) collects different types of information to provide, improve, and secure our Services.

Types of Data We Collect

Personal Data

The personal information we collect depends on how you interact with our Services. While using our Services, you may be asked to provide certain personally identifiable information (“Personal Data”), which may include but is not limited to:

  • Full name

  • Email address

  • Phone number

  • Address (including City, State, Province, ZIP/Postal Code)

  • Account login credentials

  • Cookies and usage-related data

We may use your Personal Data to:

  • Deliver and improve our Services

  • Send newsletters, marketing communications, or promotional materials

  • Share important updates related to your account or our Services

You may opt out of promotional communications by following the unsubscribe link or instructions provided in any email.

Usage Data

We collect information on how our Services are accessed and used (“Usage Data”), including:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information and diagnostic data

Location Data

With your permission, we may collect and use location data to enhance features of our Services and provide personalized experiences. You can enable or disable location access through your device settings at any time.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Services. These may include:

  • Session Cookies – to operate our Services

  • Preference Cookies – to remember your preferences

  • Security Cookies – to protect your data

You can modify your browser settings to refuse cookies; however, some features of our Services may not function properly without them.

Use of Data

ZAFCO Group uses collected data for purposes including:

  • Providing and maintaining our Services

  • Notifying you about changes or updates

  • Allowing interactive features when you choose to use them

  • Offering customer support

  • Gathering insights for improvement

  • Monitoring performance and detecting issues

  • Providing relevant marketing content if you have not opted out

Legal Basis for Processing (GDPR – if applicable)

For users in the European Economic Area (EEA), we may process your Personal Data based on:

  • The necessity to perform a contract with you

  • Your consent

  • Legitimate business interests, provided they do not override your rights

  • Compliance with legal obligations

Retention of Data

We will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. Retention periods may extend when required to comply with laws, resolve disputes, or enforce agreements.

Transfer of Data

Your Personal Data may be stored and processed in locations outside your jurisdiction, including countries where data protection laws differ. ZAFCO Group takes appropriate steps to ensure secure and lawful data transfers with adequate safeguards.

2FA Authentication & Consent

To enhance security, ZAFCO Group uses two-factor authentication (2FA) during account registration:

  1. You provide your phone number.

  2. You consent to receive a one-time password (OTP) for verification.

  3. OTPs are used exclusively for secure account access and identity verification.

Disclosure of Data

  • Business Transactions: In case of a merger, acquisition, or asset sale, Personal Data may be transferred with prior notice.

  • Law Enforcement: We may disclose Personal Data when required by law or government authorities.

  • Legal Obligations: Data may be disclosed to protect rights, safety, or comply with applicable regulations.

Security of Data

We use industry-standard security measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

“Do Not Track” Signals (CalOPPA)

Our Services do not currently respond to Do Not Track browser settings.

Your Data Protection Rights (GDPR)

If you are an EEA resident, you have the right to:

  • Access, update, or delete your data

  • Rectify inaccurate information

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

We may require identity verification before fulfilling such requests.

Service Providers & Analytics

We engage third-party providers to deliver Services, support analytics, and improve user experiences. These providers may access Personal Data solely for tasks assigned to them under strict confidentiality obligations.

Google Analytics may be used to analyze website traffic. You can opt out via the Google Analytics opt-out add-on.

Links to Third-Party Sites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.

Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect information from minors. Parents or guardians should contact us if they believe a child has shared personal data with us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. For significant changes, we will provide notice through email or a prominent website banner.

Contact Us

For questions about this Privacy Policy, please contact:
Email: communications@zafco.com